Contact
Ask a paralegal
To contact Online Deed Polls, write to a paralegal with the form on this page or email support@deedpolls.org, and a person will usually answer the same working day. Tell us the situation and we will say honestly whether you need a Deed Poll, which one, and what it will cost. Asking costs nothing and commits you to nothing.
- A person reads every message
- Usually answered the same working day
Write to us
Asking about an order? Include the name on it and we will find it.
Message sent
Our answer will go to the address you gave us, where a copy of your message is waiting too.
- A paralegal reads it. Every message is answered by a person who knows Deed Polls, never an automatic reply.
- Expect a reply on the next working day. Messages are taken in turn, oldest first.
- A straight answer, including when the honest one is that you can manage without us.
Nothing else to do. If it is urgent, support@deedpolls.org reaches the same inbox.
When you write
- nowYou send your questionFrom this page, or from your own email
- todayA paralegal reads itA person, not an automated reply
- usually that dayYou get a straight answerBy email, so you can keep it
Done by usDone by you
Your answer may already be here
These are the questions we are asked most. If yours is not one of them, or the answer does not fit your situation, write to us above.
Which service do I need?
Changing your own name at 16 or over is an Adult Deed Poll. A child under 16 needs a Child Deed Poll, applied for by a parent, and everyone with parental responsibility has to agree. If you have lost the one you had, it is a Replacement Deed Poll. All three are £18.50.
Find your route in a few secondsDo I need a Deed Poll at all?
Not always. If you took a spouse’s surname on marriage or civil partnership, your certificate is usually the evidence. Going back to a former name after a divorce, GOV.UK says your marriage certificate and final order may do, but be ready for the odd organisation to insist on a Deed Poll. A Deed Poll is for everything else, including a name you have chosen yourself.
Which route fits your situationHow many certified copies will I need?
You need one for every organisation that holds on to what you send instead of returning it, so that several can be dealt with at once. Our checklist marks which ones normally keep a copy. Certified copies are £6 for two, up to £25 for twenty.
Open the who-to-tell checklistWho can witness it?
Two independent adults, one for each witness space on your Deed Poll. Each must be over 18, not related to you and not living at your address. A friend, a colleague or a neighbour is fine. A partner or a family member is not.
How to sign and witness itA question about my order
Write to us with the name on the order and we will find it. Every order is confirmed by email, so searching your inbox for deedpolls.org will usually turn it up. Orders are drafted, checked and posted the same working day.
Write to us about itOther ways to reach us
By email
Write from your own email if you prefer. The same paralegals read both.
Our office
Online Deed Polls
3rd Floor, 86–90 Paul Street
London EC2A 4NE
You never need to post anything to us. Nothing is sent in to draft a Deed Poll.
About Online Deed Polls: who we are, our sister site, and how each order is handled.
What we cannot help with
We are not solicitors. We cannot advise on court matters, such as a dispute over a child’s name, and we do not enrol or notarise documents. We will tell you so, and point you the right way.
About getting in touch
Is there a charge for asking?
No. Asking costs nothing and commits you to nothing. We would rather you asked first than ordered the wrong thing.
How quickly will you reply?
Usually the same working day. Messages sent at a weekend or on a bank holiday are answered on the next working day.
I have not had a reply. What should I do?
Check your spam folder first, because our replies come from deedpolls.org. If it is not there after a working day, write again or email support@deedpolls.org.
Can you give legal advice?
No. We can tell you which Deed Poll fits your situation and how it works, but we are not solicitors, and we cannot advise on your legal position or on court matters such as a dispute over a child’s name.
Do I need to send you any documents?
No. The application is all online and asks for four things: the name you use now, the name you want, your title and your address. You post nothing, and no ID is needed for us to draft it.
Ready to order instead?
Apply online in about five minutes. Your Deed Poll is drafted, checked and posted the same working day, and guaranteed to be accepted.
Secure checkout · card, PayPal, Apple Pay, Google Pay and Klarna
